Current Opportunities
Field Service Technician/Engineer
We are looking for Field Service Technician/Engineer. This is a full time position, traveling customer sites to install or repair our CNC milling machines. This position should be able to assemble or disassemble major machine components, wire electrical components, troubleshoot on issues such as machine alignment, metal cutting, control and servo.
Current Opportunities
Service Technician
Installation of industrial machine tool at customer site. Repair and troubleshooting of machine tool at customer site. Assembly and disassembly of major machine components. Assembly and disassembly of small machine components. Wiring of electrical components used around machine. Plumbing on machine. Trouble shooting of electrical, pneumatic, hydraulic related issues. Machine alignment work using square gauge, precision level, dial indicators. Test running and function check of machine. Replacement and repair of mechanical parts. Replacement and repair of electrical parts. Replacement and repair of hydraulic and pneumatic parts. Use of many different types of hand tools and electrical/pneumatic tools. Reporting to supervisor/manager on daily work. Creating service report. Creating expense report. Creating repair procedures. Technical phone support for customers.
Requirements – 2 years of experience in the job offered or in machine tool assembly or servicing including strong mechanical, pneumatic testing and debugging. Special skills – experience in electrical and pneumatic controls; large complex machines including 5-Axis Gantry type CNC milling machines; and electrical wiring/testing. Frequent domestic and international travel required.
Sr. Service Engineer
Installation of industrial machine tool at customer site. Repair and troubleshooting of machine tool at customer site. Assembly and disassembly of major machine components. Assembly and disassembly of small machine components. Wiring of electrical components used around machine. Plumbing on machine. Trouble shooting of electrical, pneumatic, hydraulic related issues. Trouble shooting on control and servo related issues. Trouble shooting on machine alignment related issues. Trouble shooting on metal cutting related issues. Machine alignment work using square gauge, precision level, dial indicators. Test running and function check of machine. Replacement and repair of mechanical parts. Replacement and repair of electrical parts. Replacement and repair of hydraulic and pneumatic parts. Use of many different types of hand tools and electrical/pneumatic tools. Traveling to customer by driving, or use of airplane/airline. Reporting to customer on work contents related to repair work. Reporting to supervisor/manager on daily work. Creating service report. Creating expense report. Creating repair procedures. Technical phone support for customers.
Requirements – 3 years of experience in the job offered or in machine tool assembly or servicing including strong mechanical, pneumatic testing and debugging. Special skills – experience in electrical and pneumatic controls; large complex machines including 5-Axis Gantry type CNC milling machines; and electrical wiring/testing. Frequent domestic and international travel required.
Work location: SNK America, Inc., 1150 Feehanville Dr, Mt Prospect, IL 60056.
DUTIES AND RESPONSIBILITIES:
- Installation of industrial machine tool at customer site.
- Repair and troubleshooting of machine tool at customer site.
- Assembly and disassembly of major machine components.
- Assembly and disassembly of small machine components.
- Wiring of electrical components used around machine.
- Plumbing on machine.
- Trouble shooting of electrical, pneumatic, hydraulic related issues.
- Trouble shooting on control and servo related issues.
- Trouble shooting on machine alignment related issues.
- Trouble shooting on metal cutting related issues.
- Machine alignment work using square gauge, precision level, dial indicators.
- Test running and function check of machine.
- Replacement and repair of mechanical parts.
- Replacement and repair of electrical parts.
- Replacement and repair of hydraulic and pneumatic parts.
- Use of many different types of hand tools and electrical/pneumatic tools.
- Traveling to customer by driving, or use of airplane/airline.
- Reporting to customer on work contents related to repair work.
- Reporting to supervisor/manager on daily work.
- Creating service report.
- Creating expense report.
- Creating repair procedures.
- Technical phone support for customers.
EDUCATION AND EXPERIENCE:
- Technical/vocational school certificate or associates degree or equivalent experience in mechanical/pneumatic assembly or repair.
- Electrical and/or electronic training a plus.
- 3-5 years machine tool assembly or servicing including strong mechanical, pneumatic testing and debugging.
- Electrical and pneumatic controls knowledge required.
- Must have three years proven experience with large complex machines.
- Field Service experience required.
- Must have basic electrical wiring/testing experience.
- Experience with most varieties of hand and power tools.
For all job inquiries, please contact our HR department.
SNK America occasionally offers contract employment for in the field CNC machine service and repair.
For further information, please contact our HR Department.
(847) 364-0801
Entry Level Service / Warehouse Associate
SNK America, a world leader in the design and development of large machine tools manufactured in Japan for Aerospace, transportation, construction, and mining opportunities is in immediate need of an entry level service / warehouse associate in our head quarter’s office in Mt. Prospect, Illinois. This person will be trained in the office by service / parts departments and grow into as a service interpreter / junior engineer capacity in the future. This position will report to our Customer Service Manager to support the service and warehouse operations.
Customer Service Manager
Parts Associate
Perform a variety of customer service duties related to parts sales as well as
warehousing duties for the company operations.
Major Duties and Responsibilities:
- Test running and function check of machine
- Replacement and repair of mechanical parts
- Replacement and repair of electrical parts
- Replacement and repair of hydraulic and pneumatic parts
- Reporting to customer on work contents related to repair work
- Reporting to supervisor/manager on daily work
- Creating service report and expense report
- Creating repair procedures
- Communicate via telephone or email on parts quotation requests
- Enter customer quotes and orders in Microsoft Dynamics GP
- Conduct cycle counts and full physical inventory
- Pack and ship parts orders
- Responsible for receiving packages and shipments
- Maintain clean and organized facility
Qualifications and Job Requirements:
- Japanese and English language proficiency
- Authorized to work in US
- Mechanical aptitude is needed but lots of experience isn’t necessary
- Desire to learn the mechanical industry and grow in the industry
- High school diploma or equivalent required; post-secondary education
- Excellent organizational, interpersonal, and communication skills
- Basic proficiency in Microsoft Office
- Self-motivated individual looking to grow
- Ability to bend, stoop, crouch, reach, handle tools and lift in excess of 80lbs.
For all job inquiries, please contact our HR department.
(847) 364-0801
Major Duties and Responsibilities:
- Communicate via telephone or email on parts quotation requests
- Enter customer quotes and orders in Microsoft Dynamics GP
- Obtain vendor quotes and place orders, as well as receive invoices in GP
- Conduct cycle counts and full physical inventory
- Maintain parts inventory by following prearranged system
- Pack and ship parts orders as well as prepare other LTL shipments for
various departments - Responsible for receiving packages and shipments
- Maintain clean and organized facility
Qualifications and Job Requirements:
- High school diploma or equivalent required; post-secondary education and
job experience preferred - Basic proficiency in Microsoft Office
- Experience in operating forklift
- Ability to establish priorities and accomplish multiple tasks with minimal
supervision - Good organizational skills
- Self-motivated individual looking to grow
- Some Japanese language proficiency a plus
- Ability to bend, stoop, crouch, reach, handle tools and lift in excess of
80lbs. of material
For all job inquiries, please contact our HR department.
(847) 364-0801
Area Sales Engineer
SNK America is seeking a machine tool Area Sales Engineer for our West Coast location to offer reliable support to the Regional Sales Manager and help increase sales volume. This person will work under the guidance of the Regional and National Sales Management team, while maintaining regular contact with current customers, developing new customers and supporting distributors/sales agents. The Area Sales Engineer is also responsible for managing sales opportunities, achieving profitable revenue and working to ensure customer satisfaction.
Duties and Responsibilities:
- SNK America sales in the West Coast, as defined by our territory map
- Develop a profitable business strategy within the Western Region, along with Regional and National Sales & Marketing team
- Develop goals and targets to increase selling opportunities within the region
- Develop local distributors and work together to increase sales opportunities
- Work with SNK team members, as requested, on special assignments related to development and growth strategies
Qualifications and Requirements:
- Bachelor’s Degree in technical field: Mechanical, Electrical or Industrial Engineering preferred.
Experience in lieu of a degree will be considered for the right candidate - Experience in technical sales, applications engineering or business development
- Ability to utilize CRM system and must be Microsoft proficient
- Willing to travel 50% of time in associated markets
- Ability to work autonomously in a self-directed environment to achieve marketing strategies and sales targets
- Excellent interpersonal and communication skills
- Ability to recognize and address management, economic, technical and user interests of various buyers
- Self-motivated and disciplined to work out of home office environment with remote management
For all job inquiries, please contact our HR department.
(847) 364-0801
Regional Sales Manager
Duties and Responsibilities:
- SNK America sales in the Southern Region, as defined by our territory map
- Develop a profitable business strategy within the Southern Region, along with Sales & Marketing team
- Develop goals and targets to increase selling opportunities within the region
- Develop local distributors and work together to increase sales opportunities
- Work with SNK team members, as requested, on special assignments related to development and growth strategies
Qualifications and Requirements:
- Bachelor’s Degree in technical field: Mechanical, Electrical or Industrial Engineering preferred.
Experience in lieu of a degree will be considered for the right candidate - Experience in technical sales, applications engineering or business development
- Ability to utilize CRM system and must be Microsoft proficient
- Willing to travel 50% of time in associated markets
- Ability to work autonomously in a self-directed environment to achieve marketing strategies and sales targets
- Excellent interpersonal and communication skills
- Ability to recognize and address management, economic, technical and user interests of various buyers
- Self-motivated and disciplined to work out of home office environment with remote management
For all job inquiries, please contact our HR department.
(847) 364-0801
Machine Tool Spindle Room Engineer
Duties and Responsibilities:
- Inspect spindle or head attachment.
- Determine parts needed for rebuild.
- Perform rebuild to meet factory spec.
- Test run spindle or head attachment.
- Create Inspection & Repair report for rebuild.
- Prepare spindle or head attachment for shipment.
- 5%-10% travel. Travel to customer site to install spindle or head attachment.
KNOWLEDGE AND EXPERIENCE: - Strong mechanical aptitude is a must.
- Good math skills
- 3-5 years minimum mechanical service (Ex: Machine tool, heavy equipment, automotive, industrial equipment, etc)
For all job inquiries, please contact our HR department.
(847) 364-0801
Sales Assistant
SNK America is searching for a Sales Assistant in our West Coast location who can offer reliable support to the sales team:
• West Coast Office
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